Privacy policy overview

At relentiqlo, protecting the personal details and privacy of our users is a responsibility we take seriously. This policy describes what information we collect, why, and your rights regarding data.

What information we collect

We gather information to improve our services and support users with relevant content.

• Details you enter on our contact forms, such as name, email, and inquiry details.
• Technical data collected by cookies, including browsing history and device information.
• Anonymous usage data to monitor site trends and engagement with features.
• Feedback you send to us directly or through any surveys we may provide.

How we use your information

Collected details help us personalise your experience and improve our site.

• To respond to your inquiries and offer tailored support when needed.
• To manage, secure, and improve our digital services and resources.
• For traffic analysis and site activity understanding to deliver better content.
• To comply with applicable laws and respond to regulatory requirements.

Legal basis for processing

We process data in line with Australian privacy law requirements.

Your consent, legitimate site operations, compliance with legal duties, and improvement of services are our main legal grounds for processing your information.

When we share information

We may share details only in the following scenarios:

• To trusted service providers helping us maintain security or process communications.
• When required by law, regulation, or valid governmental request.
• If our site operations merge, restructure, or are acquired by another entity.

Data security

Reasonable steps are taken to protect your data from loss, misuse, or unauthorised access. While we do our best, no internet data transfer or storage can be completely secure. We strongly advise you to protect your login credentials and report any suspicious activity.

Your rights

Australian law protects your rights regarding your personal data held by us.

• You may request access to your personal information.
• You can request correction of details that are inaccurate.
• You may request deletion of your information, within legal requirements.
• You can object to certain types of data processing in specific circumstances.

Cookies explained

Cookies are small files enhancing website functionality, security, and user experience. You can disable cookies in your browser at any time.

View cookie policy View cookie policy

Contact us

If you have any questions about privacy or data handling, please contact us for assistance or clarification.

Policy changes

Updates to this policy may be made from time to time. Please check this page regularly for any changes to our practices.